Blue Oval Certified is all about one thing - Customer Service. It's about doing whatever it takes to make your experience a pleasant one, whether you're coming in to buy a new car or Certified Pre-Owned vehicle or just need to get parts or service. A dealership that achieves Blue Oval Certification must commit to Ford's highest standards of customer satisfaction. That's why becoming Blue Oval Certified isn't a given, it's something a dealership has to earn.